SOLAR PANEL WEB APPS
NRG Home Solar is a California based company that sells and installs rooftop solar panels on private homes, allowing customers to generate their own electricity and help save the planet (and a few bucks off the utilities bill).
Our task was twofold: to design a client-facing, browser-based app that would act as an online companion to their solar panels, and to design a suite of company-facing applications that manage the company’s operations.
The companion app (featured first) is fed solar production data directly from the customer's solar panels. The app translates this data into easy-to-understand graphics, providing the user with knowledge and direct interaction with their product. It also provides a collection of other features that let the customer engage with NRG Home Solar.
We created an clean and easy-to-read interface displays how much power the customer’s rooftop solar panels are producing in near real time. The app presents the information in clean interactive graphics showing production over the years, months, weeks and even up to the minute. It also provides tangible statistics (such as how many bags of popcorn they can make with the energy they produced) to add context and fun to the experience.
Customers can earn cash by helping to generate leads by referening others. The app integrates social media APIs, as well as email contact list import options to make sharing simple. Users can track the progress of their referals and see how much money they have made.
To continue improving the app, we designed a fast and friendly feedback system. With as little as 3 taps or clicks, the user can submit valuable feedback that captures their emotional response to different features.
The second project was to design an entire suite of web based
application that provided the tools to efficiently run many of NRG’s
operations. Some of the functionality of the suite includes:
The suite included 9 major applications with over 150 individual sections and states.
This drag-and-drop interface lets managers easily build custom dynamic lead forms for different events, locations and lead generators.
This tool allows a manager to create lead generation teams and manage their lead generators. Search functionality and simple click-to-add/remove members, makes management simple and intuative.
Managers can use this tool to create lead generation events and individual shifts. They can then assign teams / individual team members and manage their schedules.
Lead generators have their own tools for generating leads in the field. This tool lets them see their assignments, lead quotas, and access lead forms for their different assignments.
Once the leads start rolling in, this tool allows a manager to sort through the leads and create dynamic lists through algorithmic conditions.
Once the leads are organized, they are passed on to Qualification Agents in the call centre. This module lets the agents manage their lead queue, call out to customers or take incoming calls. They can access the leads and further qualify or disqualify leads for various products.